When Heath S. started managing rentals, his systems were simple enough. However, with a growing portfolio and 80 units across Tampa and St. Petersburg to manage, his processes weren’t built to scale.

Why Heath Properties Went Digital

Before using property management software, Heath had his own system to track his rentals. But even a solid system requires extra time, attention, and persistent follow-up.

After implementing TenantCloud, Heath saw immediate improvement in these key areas:

  • Tenant onboarding: Getting applicants screened and ready for lease signing
  • Tenant payments and accounting: Managing rent collection, income, and expenses

TenantCloud’s digital tools, such as eSignature, lease builder, and move-in/move-out checklist, made new tenant transitions easier to manage. With each feature living in its own place, Heath could quickly move from one property to the next.

On the accounting side, payment tracking became consistent and organized. All rent payments and expenses are tracked automatically, creating a clean financial record—especially valuable at tax time.

Saving 4-5 Hours A Week

Using TenantCloud, Heath estimates saving 4-5 hours per week—time that would otherwise be spent managing paperwork and tracking payments.

Over the course of a year, that adds up to more than 200 hours of time back. For a property manager with 80 doors to navigate, every minute matters.

Having Reliable Support, Built In

Heath also points to one underrated but important benefit of using TenantCloud: responsive support.

“Each time I need help, support is always able to help. They are great at walking me through to understanding the system.”

With chat, email, and phone support available, Heath never feels stuck when learning or implementing new tools. (He even looks forward to adopting each new feature as they’re released.)

Managing More Than Just Doors… Homes

What does Heath enjoy most about his role? He enjoys coordinating tenants into new homes, helping families find comfortable, stable places to live. He also values helping property owners protect and manage their assets.

He describes his role as a mediator, balancing both sides of the rental relationship. With TenantCloud handling the operational details, he can focus on handling the human side of the business.

What’s Next for Heath Property Management

With 80 doors currently under management, Heath plans to continue growing—and continue leveraging new tools as TenantCloud evolves. One thing is clear:

“I enjoy TenantCloud and will continue to use it for my business.”

For Heath Property Management, TenantCloud is the operational backbone that supports steady growth and complete organization, from leases to payments.