While Carrie, owner of Sunshine Property Management, loved growing her career out of connecting people to their homes, she faced a challenge—rent collection. Like many self-motivated property managers (PMs), staying efficient while handling payments, leases, and tenant communication required time and flexibility she didn’t have.
Plus, she wanted the freedom to run her rental business from anywhere.
The Challenge: DIY Rent Collection Without Headaches
Before TenantCloud, collecting rent was like chasing a moving target for Carrie. Managing payments manually made it harder to stay on top of due dates. The more behind she got on rent collection, the more it limited her day to day PM duties.
Sunshine Property Management needed a one-stop-shop for rent collection, leasing, and communications—with mobile-friendly features.
The Solution: A Solid, On-the-Go Rental Platform
Carrie first used TenantCloud at the beginning of 2018. When she activated online payments, she noticed an immediate difference in rent collection speed and efficiency. Her overall workload was lighter just by having everything she needed in one place.
She also saw an improvement in the following:
- Reduced late payments with autopay
- Easier lease signing and transactions
- Simplified maintenance requests
- Faster tenant communication
- Detailed financial reports
- Improved tenant satisfaction
By consolidating key tasks into a single platform, the business became easier to manage without added complexity.
Improving Team Member Workload
TenantCloud benefitted more than Carrie—it also worked well for the team.
“My team members have expressed how easy TenantCloud is to use,” Carrie adds. “It lightens their workload. Having everything in one place made day-to-day tasks more manageable and reduced friction across responsibilities.
But one of the biggest changes TenantCloud brought to Sunshine Property Management? More freedom.
Enjoying a Remote-Friendly Rental Business
TenantCloud provided everything Carrie needed to run her business remotely, with all tasks handled electronically through the app. Lease transactions, rent collection, maintenance requests, tenant screenings, applications, and tenant communication could all be managed from one place without needing to be tied to a desk.
This flexibility made it easier for Carrie to stay responsive as a PM while working on the go. To give her even more time and flexibility back, she plans to fully use TenantCloud’s automation features which include listings, applications, renewals, and more.
Property Management Software Built for DIY Portfolios
When it comes to managing a self-efficient rental business, Carrie says that affordability also matters. Sunshine Property Management is able to streamline their tasks affordably, thanks to TenantCloud. With flexible plans for portfolios of all sizes, Carrie can enjoy all the benefits of a property management software without sacrificing functionality.
For Sunshine Property Management, having a mobile platform not only improved processes—it removed barriers. By enabling remote management, automation, and simplified workflows, TenantCloud made it possible for Carrie to focus on running a business she enjoys, without all the stress.
Manage Properties Remotely with TenantCloud
Curious to see what a rental platform can do for your business? Try a free TenantCloud trial for 14 days. Get access to a suite of rent collection, leasing, maintenance, and tenant tools designed to streamline your workload.
