Tallahassee, Florida, is rich in history, luscious gardens—and Jaime Blue’s own woman-owned rental business, Teal Digs Inc.
Now a thriving property management company, it’s hard for Jaime to remember what rental operations were like before TenantCloud, especially online rent collection.
“As a small property manager, I was constantly struggling to find efficient and effective ways to grow my portfolio while maintaining multiple priorities and demands.” She says.
In Search Of: Small Business Support
Staying on top of tasks while balancing properties was a common challenge for business owners like Jaime; however, finding a solution felt like searching for needles in a haystack.
With her portfolio constantly evolving, Jaime knew she needed a property management platform that offered the following:
- Online rent collection, late fees, and automated payments
- Maintenance management
- Flexible plans and customizable tools
- Transparency and strong customer support
- Ability to handle small, incremental growth
After doing research, Jaime decided to give TenantCloud a try. “TenantCloud was one of the only systems I know of that was constantly improving to meet the needs of customers like me.” She says.
Taking Care of Business in Tallahassee
As Jaime began implementing TenantCloud, her rent collection process became more efficient than ever. With a dedicated platform to track rent payments, she knew exactly when invoices were going out without having to manually check.
Teal Digs, Inc. noticed immediate benefits with these features:
- Online Rent Collection: Invoicing, reminders, late fees, and receipts on autopilot.
- Maintenance Requests: Communicate with tenants about maintenance issues.
- Calendar: Keep tabs on the entire month schedule with a built-in calendar.
- Tenant and Owner Portals: Tenants and owners know where to find important details, like rent and lease agreements, increasing transparency and accountability.
- Late Fees: No longer having to manually calculate or assess late fees, leading to quicker, more accurate decisions.
- One, Easy Dashboard: Having all her day-to-day tasks exist in one place greatly reduced the time spent on other systems.
Adding the Team to TenantCloud
Jaime has a small team, including one assistant property manager. To continue working together, it made sense to add them to the system so they could combine workflows. Because of TenantCloud’s flexibility, she didn’t even need to upgrade her Pro account.
“The best thing TenantCloud did to help is make it so I could add my assistant property manager into TenantCloud without having to upgrade or pay more money.”
When asked how easy it was for her team to transition, she said, “They have adapted to TenantCloud pretty well and like the ability to keep track of multiple property needs in a single system.” With their combined effort, the team at Teal Digs completed more tasks in less time.
Blue Skies Ahead: Looking to the Future
As far as what’s ahead for Jaime and her rental business? Since adopting TenantCloud, she’s grown her portfolio and maintained an organized, efficient workflow. Her business is blooming, much like the landscape around her, thanks to her hard work and dedication.
She plans to continue learning the property management software and all its features so they can get away from the dual systems that they relied on before. “We are constantly seeking more ways to utilize TenantCloud,” she says.
Rent Collection Software for Small Landlords
Want to try our online rent collection software for yourself? Try TenantCloud free for 14-days. Manage properties, collect rent payments, handle maintenance requests, and more.
