All-in-One Software for Busy Property Managers

Fill vacancies, collect rent, and manage your entire workflow from one easy dashboard. Property managers save up to 9 hours a week on average with TenantCloud’s Team Management tools.

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Rental management tools for the whole team

Built-in workflow tracking

Built-in workflow tracking

Assign specific tasks to team members, create custom permissions, and track every actionable item, in real-time.

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Separate owner portal

Separate owner portal

Keep owners in the loop, 24/7, with their own account. From sending reports to signing documents to approving fees—it’s all done inside their own dashboard.

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Team calendar sync

Team calendar sync

Stay on track as a team with a visual timeline of upcoming tasks, important dates, and more. Sync with Google Calendar for ultimate collaboration.

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Keep property owners in the loop

Create rental reports and get them sent, seen, and approved in seconds.

Assign Properties: Connect owners to their properties for easy organization. Learn more

Share Reports: Compile a variety of property reports and share them directly. Learn more

Get Approvals: Send maintenance requests and get repair costs approved in record time. Learn more

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Make life easier

Manage any fee, anytime

Set management fees automatically, giving you more time to manage what matters most.

Owner Distributions: Set owner fees automatically for easy business financing. Learn more

Management Fees: Generate auto invoices for property managers on rent day. Learn more

Renewal Fees: Send renewal fee invoices to owners when a lease is renewed, saving time and paperwork. Learn more

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Make life easier
Pricing & Plans
Monthly Yearly (one month free)
Starter
Designed for DIY landlords looking to automate tasks and simplify their portfolios.
$18 .00 $16 .50 /m
Includes:
  • Online Rent Payments
  • Maintenance Management
  • Listings and Applications
Growth
Designed for mid-to-large landlords looking for additional organization and tenant tools.
$35 .00 $32 .10 /m
Everything in Starter, plus:
  • Enhanced Reporting
  • Move In/Out Inspections
  • Property Message Board
Business
Designed for large companies looking for advanced features tailored to their needs.
Custom Custom /m
Everything in Pro, plus:
  • Team Management & Tools
  • Task Management
  • User-Interface Customization

Prices exclude any applicable taxes.

Onboarding available. Onboarding fees apply based on portfolio size.

Property Management
Properties & Units
Easily track and organize properties.
Unlimited
Unlimited
Unlimited
Unlimited
Leases
Onboard tenants, create new leases, schedule rent invoicing, and specify rental terms.
10
30
60
Unlimited
Keys & Locks Management
Store key and lock information in a secure place.
5
15
100
Unlimited
Data Storage & Management
Securely store and manage documents, photos, and other sensitive information.
1 GB
10 GB
25 GB
Custom
Service Providers
Keep a list of service providers for tenants of each property.
Data Export & Import
Export account data for your records and upload property data directly into TenantCloud.
Notification Center
Receive email/feed/push notifications for invoices, applications, and more. Manage all of your notifications in one place.
Landlord, Tenant, Service Pro & Owner Mobile Apps
Download the mobile app to keep track of things on the go.
Global Search
Search your account for people, payments, and documents more quickly and easily.
Tenant Message Board
Post public notices (e.g., freeze warnings) to some or all tenants.
Rental Marketing & Listing
Rental Listings
Post available listings to your listing website and advertise them to potential tenants.
Unlimited
Unlimited
Unlimited
Unlimited
Listing Syndication
Advertise rentals on partnered listing sites with one click.
Listing Website & Logo
Personalize your free TenantCloud listing website and add your business logo.
Listings Auto-Refresh
Automatically refresh listings every 30 days.
Custom Domain
Add an existing URL to use as your listing website.
Leads Management
Lead Tracking
Track engagements with potential tenants. Add notes, provide call details, and view their activity timeline.
Lead Text Messaging
Send text responses to potential renters.
10
15
20
Custom
Tour Scheduling
Schedule showings for available properties with ease.
Premium Leads
Receive the potential tenant matches with the help of our listing partners.
Tenant Screening
Full Tenant Screenings
Request background and credit checks, eviction reports, and more.
Free *paid by applicant
Free *paid by applicant
Free *paid by applicant
Free *paid by applicant
Local County Searches
In-depth county searches are included in our background checks.
Income Insights
Determine a tenant’s income eligibility to pay rent.
Online Rental Applications
Accept rental applications from potential renters or add manually.
Custom Applications
Customize rental applications or choose from our templates.
Rental Applications Board
Visualize new applications, limit review-in-progress, and maximize efficiency.
Coming soon
Coming soon
Rental Pre-qualification
Set qualification standards to streamline the application process.
Coming soon
Coming soon
Leasing & Renewals
E-Signature
Request e-signatures for lease agreements, applications, and more.
Lease Renewals
Renew a lease or schedule a rent increase without having to start over.
Document Templates
Design lease agreements and other important documents with our built-in document creator.
10
25
50
Unlimited
Move In/Out Inspections
Document the condition of your rental before a tenant moves in or after a tenant moves out.
15
50
Unlimited
Lease Builder (PDF upload or Create)
Design leases and create lease-related templates or upload a PDF.
Landlord Forms (State-specific)
Select a state-specific landlord form according to the laws in your state. Forms are available for the following states: Alabama, Arizona, Arkansas, Colorado, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Louisiana, Maryland, Massachusetts, Minnesota, Michigan, Missouri, Nebraska, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Tennessee, Texas, Virginia, Washington, West Virginia, Wisconsin, Wyoming.
Tenant Management
Tenant Portal
Provide tenants with a separate account to pay rent, view documents, sign forms, submit maintenance requests, and more.
Automatic Rent Invoicing
Auto-create invoices when rent is paid.
Deposit Management
Take care of security deposits, pet deposits, etc.
Grace Period Settings
Customize grace periods for each tenant.
Late Fee Settings
Set automatic late fees, grace periods, and notifications.
Tenant Notices & Reminders
Send automatic payment reminders and notices.
Instant Messaging
Communicate with tenants, and send notices, pictures, and files.
Autopay for Tenants
Tenants can set up autopay with our easy payment portal so landlords can get paid on time.
Maintenance Requests
Send, receive, and track maintenance requests through a simple portal.
Partial Payments Settings
Accept and track partial payments.
Online Payments Settings
Adjust online payments to fit more needs.
Renters Insurance
Connect tenants to renters insurance quotes for liability coverage.
Rent Reporting to Credit Bureaus
Give tenants the option to boost their credit history by paying rent on time.
Utility Setup
Help tenants get the info they need to connect their utilities.
Rent Balance Tracking
Manage tenant balances and rent payments.
Accounting & Financials
Income and Expense Management
View in-depth accounting and financial data reports.
Deposit Tracking
Accept, refund, or apply a deposit.
Transaction Activity
See a transaction’s current status including discount, refund, credit, and other adjustments.
Recurring Transactions
Create automatically recurring income and expense invoicing.
Card Payments
Accept credit and debit card payments. *Tenant pays a 3.5% + 30¢ fee.
1099-K Tax Forms
Generate a 1099-K tax form to report payment transactions. Automatically created when using online payments.
ACH Payments
Accept direct bank payments. *Tenant pays fees.
$1.95 *paid by a tenant
$1.75 *paid by a tenant
$1.50 *paid by a tenant
Custom
Bank Accounts
Add multiple bank accounts and connect them to properties or legal entities so your funds always go to the right place. Available as deposit or income accounts.
1
3
9
Custom
Legal Entities
Add multiple legal entities and connect them to their respective bank accounts.
1
1
3
Custom
Bank Reconciliation
Match your bank statement with payments in your TenantCloud account.
QuickBooks Online Sync
Sync your QuickBooks data for easy accounting.
Maintenance Management
Online Maintenance Requests
Create and receive maintenance requests, assign service professionals, and track repair progress.
Unlimited
Unlimited
Unlimited
Unlimited
Recurring Requests
Set up reminders and automatic maintenance requests.
100
200
500
Unlimited
Equipment Tracking
Keep track of all the maintenance needs for your property, including appliances, roofing, lawn, etc. Track warranties, models, maintenance schedules, and more.
50
250
500
Unlimited
ServicePro Management
Add your ServicePro staff, assign requests, send messages, and pay online.
ServicePro Portal
Separate service team member portals to view assigned requests, log work, receive payments, and send messages.
ServicePro Invoicing & Payments
Send and receive work orders directly on TenantCloud.
Vendor Network
Connect with local service professionals and schedule maintenance requests.
Auto-Assign Maintenance Requests
Automatically assign maintenance requests to team members and update property owners with intelligent automation rules.
Maintenance Requests Board
Visualize maintenance requests, see works-in-progress, and maximize efficiency.
Team Roles & Permissions
Team Members
Assign roles and properties to additional team members for full control.
1
1
Custom
User Roles & Permissions
Grant separate roles and permissions for each account user.
Team Calendar
Coordinate teams with a shared calendar.
Task Management
Assign specific tasks to team members.
Google Calendar Sync
Sync with Google Calendar to keep track of lease expirations, tasks, appointments, reminders, and more.
Property Manager Mode
Manage owner agreements, accounting, and communication.
Team Member Tracking
View each team member’s activity and history inside TenantCloud.
Team Property Permissions
Add team members and manage permissions such as property and feature access.
Team Activity Timeline
View team member metrics and activity.
Property Owner Management
Owner Portal
Property owner portal gives owners access to records they need anytime, no phone calls or shared logins necessary.
Messenger Portal
Communicate with property owners in a secure online portal.
Property Owner Management
Track and manage property ownership per property.
Owner Agreements
Customize an agreement between an owner and property manager.
Service & Management Fees
Autopay service and management fees.
Live Reporting
View transactions and financial data in real-time.
Owner Contribution Invoicing
Track invoices for owner contributions.
Owner Distribution Invoicing
Track invoices for owner’s distribution.
Online Payments
Set up online payments for owner fees, etc.
Easy Maintenance Approvals
Let owners or property managers approve and access maintenance requests as needed.
Reports
Tenant Statement Report
Summarize all financial transactions of a tenant.
Property Statement Report
Generate a total income report.
Provider Statement
Generate a financial report for a property owner.
Rent Roll
Summarize current rent collected, owed, and overdue.
Contact
View all contacts saved in TenantCloud.
Maintenance Requests Report
View maintenance request history and activity.
General Income & Expenses
See total income and expense data.
Property Expenses Report
See costs associated with maintaining a property.
Lease Statement Report
View the terms and financial aspects of a lease agreement.
Deposits & Liabilities
View all deposits made at a specific date range.
Online Payments Report
View all payments received at a specific date range.
1099 Tax Forms
Generate 1099 Forms and send digital copies to recipients.
Owner Statement
Outline the financial performance of the owner of a property.
Operating Statement Report
Generate an income statement that shows revenue, expenses, and net income.
Tax Preparation Report
Generate a tax report that shows property income and expense amounts by category.
Profit & Loss Statement
Summarize revenue, expenses, and profit or loss.
Amortization Tracker
View a property’s loan balance over time.
Depreciation Tracker
Monitor the gradual decrease in property value over time.
Report Builder
Build your custom report based on your TenantCloud data.
Coming soon
Security
Login Sessions
Track login history and user activity.
Device Authorization
Secure authorization across all devices.
Two-factor Authentication (2FA)
Add 2FA for additional protection.
Data Encryption
Secure and protected data.
Social Media SSO
Authenticate with your social media accounts for easy single sign-on.
Product & Customer Support
Email & Chat Support
Need help with your account? We have a full team of support ready to help.
Priority Support
Onboarding & Training
One-on-one virtual onboarding and training sessions are available for an additional fee.
Priority Support
Tenant Support
Tech support is available for tenants.
Priority Support
Phone Support
Need help with your account? We have a full team of support ready to help.
Priority Support
Owner Support
Tech support is available for owners.
Priority Support
API Access
Open API access to integrate with your preferred platforms.
Coming soon
Zapier Integration
Thousands of platforms are available for connection to your TenantCloud account with Zapier.
Coming soon

FAQs

How can lease management software benefit property managers in their daily tasks

A landlord may hire a property manager to handle daily operations. These include collecting rent from tenants, determining reasonable rent prices for the area, searching for new residents, tenant screening, organizing leases and agreements, and keeping track of maintenance needs.

The four fundamental aspects of property management are maintenance and repairs, rent and fee collection, leasing and paperwork, and property inspection. Additional aspects include sales, third-party services, property listings, and evictions.

Each property has its unique requirements. Property managers may perform duties like:

  • Set competitive rent prices to draw in prospective tenants.
  • Attract and screen potential renters.
  • Coordinate lease agreements and security deposits.
  • Collect rent and follow up on non-payment.
  • Manage maintenance requests and move-in/move-outs.
  • Maintain the physical state of the property.
  • Hire and manage service professionals.
  • Maintain a budget for the property (for repairs and maintenance).
  • Manage all paperwork, including leases, requests, insurance, and maintenance records.

The main difference between landlords, property owners, and property managers is that, while adhering to all applicable federal, state, and local landlord-tenant regulations and laws, a property manager is also accountable for the finances and records of an entire portfolio of various owners, renters, and properties.

How can property manager software help managers with their daily tasks?

The property manager app helps property managers stay organized for day-to-day tenant communication and property management. Property management software can also simplify preparations for tax season.

Our rental property management software allows managers to find, vet, and manage renters, handle their maintenance needs, collect rent payments online, and keep track of all the costs and income that go along with it. Here’s how property manager software makes life easier:

  • Finding New Tenants

Tenant management is one of the real estate property manager's primary duties. Finding and attracting renters is an essential part of tenant management. With the help of a property manager app, you can promote rentals and submit eye-catching advertisements to your personal listing website and other rental advertising venues.

As a property manager, you always look for ways to improve business, so you should consider tenant screening. Our property management software offers comprehensive services, including tenant screening.

A tenant screening report helps property managers choose the best applicant for a vacant rental unit. There must be more than just reviewing a tenant's rental history and asking a few questions to make a well-informed decision. Tenant screening is the most effective way to distinguish desirable tenants from undesirable ones.

  • Dealing with Complaints

Typical property management duties include maintenance and responding to concerns. To maintain a good relationship with your tenants, consider using additional property manager tools to resolve maintenance issues quickly. TenantCloud offers built-in maintenance management that helps to better deal with maintenance issues.

  • Coordinating Tenant Turnover

Coordination of tenant turnover is one of the duties of a property manager. Property managers must coordinate when tenants move in and out. Before new renters move in, property managers must inspect the rental space for damage, make necessary repairs, and arrange for cleaning.

TenantCloud lease management software has all the universal landlord forms and keeps them organized and easily accessible. These documents include the Inspection Checklist Addendum, a 24-hour Notice to Enter, and more. We offer all the documents every property manager may need for their rental properties.

  • Accounting

One of the most crucial responsibilities of a property manager is collecting rent and ensuring that the entire rental portfolio is in good standing and that any late fees are billed.

The property manager may also raise or lower the rent yearly based on market conditions. The TenantCloud property manager app will automatically create invoices and receipts. All you have to do is to set up an invoicing schedule.

Property managers who start using TenantCloud can benefit from the following property manager tools:

  • Streamlined communication channels with tenants
  • All paperwork and documents in one place for better record-keeping
  • 24/7 access to the online platform or dashboard
  • Collect rent online
  • Fewer expenses
  • Utilizing data and analytics
  • Happier tenants with better technology and software

From communication to annual financial reports and property upkeep, lease management software TenantCloud allows you to manage properties in one place.

Why is it important to screen tenants?

To ease the burden of dealing with problematic tenants, property managers must complete a tenant screening to ensure leases are enforced, properties are well taken care of, and rent is paid on time.

Management must uphold the owner's request for tenant screenings to find a tenant who will pay rent on time, honor the lease terms, and maintain the property in good condition. Screening tenants entails verifying their income and employment status, running credit and criminal record checks, and verifying that they have an excellent rental history.

Pre-screening questions for tenants remove candidates who need to meet the rental criteria and may be unable to lease a home.

Tenants who have shown an interest in renting the property should complete a pre-screening questionnaire. Don't risk accusations of prejudice by treating each prospective tenant equally; make it a part of every application with the help of lease management software.

We suggest asking pre-screening questions to make sure your property is in the right hands. Candidates may intentionally give evasive answers, recall only certain information, or makeup answers if unsure. Pre-screening questions make it easy to attract quality tenants, vet them, and save time and money in the long run.

There are some questions landlords are not allowed to ask potential renters because of the Fair Housing Act (FHA) (42 U.S. Code § § 3601-3619 and 3631). The FHA prohibits discrimination based on age, country of origin, marital status, sexual orientation, and other details. Check local and state landlord-tenant laws for extra precautions and familiarize yourself with the FHA beforehand to understand what you cannot ask renters.

How can property management software be used to help management teams?

TenantCloud’s Team Management functionality allows you to assign your property to specific sub-admins, giving them access to the respective properties and sections. They have everything they need and nothing they don’t.

  • Team Messaging

With the help of Team Messaging, you can communicate with team members and share attachments in one chat to make business decisions faster and more efficiently.

  • Task Management

Task Management lets you manage and track tasks by assigning them to your team members.

  • Team Calendar

Be on the same page with your team members with access to one calendar and coordinate your team based on availability.

  • Team Tracking

Team tracking will monitor individual members' contributions to business operations.

What are owner distributions and management fees?

Property management fees are paid to the property management company to take care of and maintain the rental property. Commonly, the first rent payment commission may differ from the ongoing one. These fees might be a percentage of the monthly rent or a fixed price. Here is the list of the most common types of property management fees.

Monthly Rent Percentage
The typical monthly fee for property managers is from 4% to 12% of the monthly rent received. For example, you would pay a management fee of $120 (10% fee) if your house rents for $1,200 a month.

Property managers frequently charge an initial, one-time fixed fee or a percentage of the monthly rent once the vacant property is leased to a new tenant.

Flat Property Management Fee
Some property management companies utilize a flat fee rather than calculating costs as a percentage of your monthly rent. A flat property management fee is typically determined by the type of property, its square footage, and the individual property management services.

A single-family home fixed fee is typically around $100 per month. Prices can differ based on the specific market conditions. The straightforwardness of a flat fee structure may make it seem like the best option. Still, it's crucial to remember that the property manager utilizing this model might need to be motivated in other ways to increase the rental income.

Additional Fees:

  • Initial Account Setup Fee: This varies among property managers and might cover tasks such as initial tenant notifications and property inspections.
  • Maintenance Fee: Typically included as part of the monthly management fee for ongoing property upkeep.
  • Eviction Fee: Applicable if the property owner requires the property manager to handle evictions. It often consists of a fixed flat fee and associated court costs.
  • Early Termination Fee: Depending on the manager's agreement, this fee is incurred if the owner terminates the property management agreement prematurely. It usually equals at least one month's property management fee.
  • Renewal Fee: Renewal fees can be charged after the renewal lease is created and signed. There are two types of renewal fees: a flat fee and a percentage-based fee. For a flat fee, property managers can charge a fixed payment (typically $250-$500) for each renewed lease. A percentage-based fee can range from 25% to 75% of the total rent. A renewal fee encourages the property management company to do everything possible to retain quality tenants.

Owner distribution fees are the rental income disbursements to property owners. There are two primary types of owner distribution methods:

1. Net Owner Distribution: The distribution amount to property owners is automatically calculated based on the income and expense difference and the required property reserve amount for each property. It's normal for owner distributions to be on a 30-day delay since most property managers schedule owner distributions after the 20th of each month.

2. Flat Owner Distribution: The flat owner distribution method is when a property management company pays out a set amount to the owner each month rather than the net amount owed after all property expenses have been paid.

Work better as a team—share tasks, chat, send reminders, and assign to maintenance.

Almost 50% of TenantCloud users spend less than 1 hour per week on property tasks when switching to Team Management.

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