For companies like Red Point Property Management in Emmett, Idaho, they opened their doors with a clear mission: to manage properties more efficiently and grow their portfolio. Today, they care for an impressive 700-property portfolio - and TenantCloud played a small role in helping them get there.
Growing Pains
As Red Point’s business grew, so did the challenges. While business was booming, the communication gaps between tenants, owners, and service professionals were widening by the minute. They spent hours of valuable time creating lease agreements and tax reports, meanwhile their vacancies weren’t getting filled as quickly as they hoped.
“We used Property Boss before TenantCloud, but it felt outdated and not very efficient,” said Cassie A., a Red Point property manager. The team knew it was time to find something bigger and better.
On their search for new software, TenantCloud stood out the most.
“It was more tenant-oriented and user-friendly than others,” said Yocefin U., another Red Point team member. “Made the choice clear for us.”
One Small Switch, Major Results
Since switching to TenantCloud, the team at Red Point has seen notable improvements:
- 4 hours saved per day on average
- Easier business tax filing
- Improved rent payment retrieval by 5-10 days
- Faster filling of vacancies
- Overall estimated savings of $500 a year
More Time to Grow
TenantCloud helped Red Point cut out tedious manual work across maintenance, rent collection, and tenant communication, giving the team an estimated four extra hours every day to focus on growing and improving the business.
Stress-Free Taxes
Paperwork nightmares, no more. Red Point utilized TenantCloud’s built-in tax reporting tools, including 1099s and financial reports, to get ahead during tax season. Bonus: Reporting tools made it easier to share with owners and managers.
Faster Rent and Cash Flow
The team relied on TenantCloud’s automated rent reminders and payments to speed up rent collection by 5-10 days each month, improving cash flow and reducing late payments for the win.
Filling Vacancies in Record Time
Thanks to smarter listing syndication and tenant follow-up tools, Red Point has reduced their unit turnover from months to weeks, keeping properties occupied so the revenue continues to flow.
More Savings, More Efficiency
Red Point estimates that switching to TenantCloud continues to save them around $500 a year—not including the hidden savings in time, efficiency, and tenant retention.
Team Effort Made Easier
Overall, TenantCloud helped the team at Red Point work more efficiently and better as a team. “TenantCloud was made with efficiency in mind,” said Cassie. “It’s great knowing that communication with other team members, tenants, owners, and service providers is all in one place.”
Yocefin agrees, adding, “Before, I spent hours going through paper applications. Now everything I need is at my fingertips.”
Jacqueline M, another Red Point team member, says TenantCloud’s tools have made a huge difference. “We’re more involved in communicating, and everything is more organized.”
Scaling with Confidence
With TenantCloud handling their leasing, maintenance, accounting, and communication tasks, Red Point Property Management has been able to focus on delivering great service and growing their business—one satisfied tenant at a time.
