News & Blog

Keys and Locks: Important Feature that Saves you Money

February 26, 2019

One of the main questions that appear when a tenant moves out is whether the landlord should change the locks. In some states this is a law in order to rent to another tenant, but in most cases landlords do change the locks anyway.

The main reason for changing the locks is undoubtedly security of the new tenants. When a tenant moves in, they should feel that their new home is safe. And that’s totally fair because if you consider yourself from the perspective of a new tenant, you can clearly understand how precious the security is. It seems so horrible to assume that someone you don’t know might have a copy of your key and could easily get in, especially when they know exactly where you live.

Yes, tenants when moving out are required to hand over their keys back to landlord or property manager, but no one can ever be sure that they don’t have copies of the key.

What are your variants

According to the most recent tenancy laws (which vary state-by-state), landlords must provide and maintain locks or other security devices for their rentals to keep them “reasonably” secure. That’s why a good landlord always pays attention to the lock. If it is damaged after the previous tenant moved out, then the landlord should buy a new one. If the lock is not damaged, then the landlord should replace it. Remember, the only way to ensure security for the new tenants is by changing the locks. You can either buy a new one or rekey it.

What is “Rekeying” and why it’s the best option for you

“Rekeying” means changing the locks between rentals. This is a much more cost-effective solution than buying a new one, which brings the same benefits.

As usually tenants from two different rentals do not move in the same day, it’s better to have one extra lock lying around. Then you’ll always have a new lock ready for replacement.

Rekeying in your TenantCloud profile

To avoid the mess with all your keys and locks, you can add them to your TenantCloud account. For this, just name each key and add it to your TenantCloud profile in the Keys & Locks section. If some keys are already assigned to properties and units, choose that property/unit from the list near the appropriate key. Now by going to the Keys & Locks section, you will always know which locks are in which unit, and which of them are available.

You can also add or change keys while editing the property.

Besides, landlords should always have an extra key to each unit in case of an emergency. But when a tenant loses their key, they should immediately inform the landlord about it. Then the landlord should rekey the locks. Usually, landlords charge tenants for this rekey service.

To get step-by-step instructions, go to:

How to assign a key to a property?

How to unassign a key from a property?

How to delete a key?

How to assign a key to the unit?

How to unassign a key from a unit?

How to delete a key?