Rental Applications

List, apply, sign—all in one place

Landlords report reduced vacancy time and improved occupancy by 15% with TenantCloud’s leasing tools.

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Pre-screen applicants up front, saving time and energy

Pre-screen applicants up front, saving time and energy

Request background checks instantly from an application

Request background checks instantly from an application

All-in-one leasing from listing to applications to screening

All-in-one leasing from listing to applications to screening

Get nearly 4 applications per listing on average

Get nearly 4 applications per listing on average

Take control of the leasing process

Customize application questions, set your fees, and track every applicant from first inquiry to signed lease—all on TenantCloud.

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Screen tenants and get them onboarded, in one place
Pricing & Plans
Monthly Yearly (one month free)
Starter
Designed for DIY landlords looking to automate tasks and simplify their portfolios.
$18 .00 $16 .50 /m
Includes:
  • Online Rent Payments
  • Maintenance Management
  • Listings and Applications
Growth
Designed for mid-to-large landlords looking for additional organization and tenant tools.
$35 .00 $32 .10 /m
Everything in Starter, plus:
  • Enhanced Reporting
  • Move In/Out Inspections
  • Property Message Board
Business
Designed for large companies looking for advanced features tailored to their needs.
Custom Custom /m
Everything in Pro, plus:
  • Team Management & Tools
  • Task Management
  • User-Interface Customization

Prices exclude any applicable taxes.

Onboarding available. Onboarding fees apply based on portfolio size.

Property Management
Properties & Units
Easily track and organize properties.
Unlimited
Unlimited
Unlimited
Unlimited
Leases
Onboard tenants, create new leases, schedule rent invoicing, and specify rental terms.
10
30
60
Unlimited
Keys & Locks Management
Store key and lock information in a secure place.
5
15
100
Unlimited
Data Storage & Management
Securely store and manage documents, photos, and other sensitive information.
1 GB
10 GB
25 GB
Custom
Service Providers
Keep a list of service providers for tenants of each property.
Data Export & Import
Export account data for your records and upload property data directly into TenantCloud.
Notification Center
Receive email/feed/push notifications for invoices, applications, and more. Manage all of your notifications in one place.
Landlord, Tenant, Service Pro & Owner Mobile Apps
Download the mobile app to keep track of things on the go.
Global Search
Search your account for people, payments, and documents more quickly and easily.
Tenant Message Board
Post public notices (e.g., freeze warnings) to some or all tenants.
Rental Marketing & Listing
Rental Listings
Post available listings to your listing website and advertise them to potential tenants.
Unlimited
Unlimited
Unlimited
Unlimited
Listing Syndication
Advertise rentals on partnered listing sites with one click.
Listing Website & Logo
Personalize your free TenantCloud listing website and add your business logo.
Listings Auto-Refresh
Automatically refresh listings every 30 days.
Custom Domain
Add an existing URL to use as your listing website.
Leads Management
Lead Tracking
Track engagements with potential tenants. Add notes, provide call details, and view their activity timeline.
Lead Text Messaging
Send text responses to potential renters.
10
15
20
Custom
Tour Scheduling
Schedule showings for available properties with ease.
Premium Leads
Receive the potential tenant matches with the help of our listing partners.
Tenant Screening
Full Tenant Screenings
Request background and credit checks, eviction reports, and more.
Free *paid by applicant
Free *paid by applicant
Free *paid by applicant
Free *paid by applicant
Local County Searches
In-depth county searches are included in our background checks.
Income Insights
Determine a tenant’s income eligibility to pay rent.
Online Rental Applications
Accept rental applications from potential renters or add manually.
Custom Applications
Customize rental applications or choose from our templates.
Rental Applications Board
Visualize new applications, limit review-in-progress, and maximize efficiency.
Coming soon
Coming soon
Rental Pre-qualification
Set qualification standards to streamline the application process.
Coming soon
Coming soon
Leasing & Renewals
E-Signature
Request e-signatures for lease agreements, applications, and more.
Lease Renewals
Renew a lease or schedule a rent increase without having to start over.
Document Templates
Design lease agreements and other important documents with our built-in document creator.
10
25
50
Unlimited
Move In/Out Inspections
Document the condition of your rental before a tenant moves in or after a tenant moves out.
15
50
Unlimited
Lease Builder (PDF upload or Create)
Design leases and create lease-related templates or upload a PDF.
Landlord Forms (State-specific)
Select a state-specific landlord form according to the laws in your state. Forms are available for the following states: Alabama, Arizona, Arkansas, Colorado, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Louisiana, Maryland, Massachusetts, Minnesota, Michigan, Missouri, Nebraska, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Tennessee, Texas, Virginia, Washington, West Virginia, Wisconsin, Wyoming.
Tenant Management
Tenant Portal
Provide tenants with a separate account to pay rent, view documents, sign forms, submit maintenance requests, and more.
Automatic Rent Invoicing
Auto-create invoices when rent is paid.
Deposit Management
Take care of security deposits, pet deposits, etc.
Grace Period Settings
Customize grace periods for each tenant.
Late Fee Settings
Set automatic late fees, grace periods, and notifications.
Tenant Notices & Reminders
Send automatic payment reminders and notices.
Instant Messaging
Communicate with tenants, and send notices, pictures, and files.
Autopay for Tenants
Tenants can set up autopay with our easy payment portal so landlords can get paid on time.
Maintenance Requests
Send, receive, and track maintenance requests through a simple portal.
Partial Payments Settings
Accept and track partial payments.
Online Payments Settings
Adjust online payments to fit more needs.
Renters Insurance
Connect tenants to renters insurance quotes for liability coverage.
Rent Reporting to Credit Bureaus
Give tenants the option to boost their credit history by paying rent on time.
Utility Setup
Help tenants get the info they need to connect their utilities.
Rent Balance Tracking
Manage tenant balances and rent payments.
Accounting & Financials
Income and Expense Management
View in-depth accounting and financial data reports.
Deposit Tracking
Accept, refund, or apply a deposit.
Transaction Activity
See a transaction’s current status including discount, refund, credit, and other adjustments.
Recurring Transactions
Create automatically recurring income and expense invoicing.
Card Payments
Accept credit and debit card payments. *Tenant pays a 3.5% + 30¢ fee.
1099-K Tax Forms
Generate a 1099-K tax form to report payment transactions. Automatically created when using online payments.
ACH Payments
Accept direct bank payments. *Tenant pays fees.
$1.95 *paid by a tenant
$1.75 *paid by a tenant
$1.50 *paid by a tenant
Custom
Bank Accounts
Add multiple bank accounts and connect them to properties or legal entities so your funds always go to the right place. Available as deposit or income accounts.
1
3
9
Custom
Legal Entities
Add multiple legal entities and connect them to their respective bank accounts.
1
1
3
Custom
Bank Reconciliation
Match your bank statement with payments in your TenantCloud account.
QuickBooks Online Sync
Sync your QuickBooks data for easy accounting.
Maintenance Management
Online Maintenance Requests
Create and receive maintenance requests, assign service professionals, and track repair progress.
Unlimited
Unlimited
Unlimited
Unlimited
Recurring Requests
Set up reminders and automatic maintenance requests.
100
200
500
Unlimited
Equipment Tracking
Keep track of all the maintenance needs for your property, including appliances, roofing, lawn, etc. Track warranties, models, maintenance schedules, and more.
50
250
500
Unlimited
ServicePro Management
Add your ServicePro staff, assign requests, send messages, and pay online.
ServicePro Portal
Separate service team member portals to view assigned requests, log work, receive payments, and send messages.
ServicePro Invoicing & Payments
Send and receive work orders directly on TenantCloud.
Vendor Network
Connect with local service professionals and schedule maintenance requests.
Auto-Assign Maintenance Requests
Automatically assign maintenance requests to team members and update property owners with intelligent automation rules.
Maintenance Requests Board
Visualize maintenance requests, see works-in-progress, and maximize efficiency.
Team Roles & Permissions
Team Members
Assign roles and properties to additional team members for full control.
1
1
Custom
User Roles & Permissions
Grant separate roles and permissions for each account user.
Team Calendar
Coordinate teams with a shared calendar.
Task Management
Assign specific tasks to team members.
Google Calendar Sync
Sync with Google Calendar to keep track of lease expirations, tasks, appointments, reminders, and more.
Property Manager Mode
Manage owner agreements, accounting, and communication.
Team Member Tracking
View each team member’s activity and history inside TenantCloud.
Team Property Permissions
Add team members and manage permissions such as property and feature access.
Team Activity Timeline
View team member metrics and activity.
Property Owner Management
Owner Portal
Property owner portal gives owners access to records they need anytime, no phone calls or shared logins necessary.
Messenger Portal
Communicate with property owners in a secure online portal.
Property Owner Management
Track and manage property ownership per property.
Owner Agreements
Customize an agreement between an owner and property manager.
Service & Management Fees
Autopay service and management fees.
Live Reporting
View transactions and financial data in real-time.
Owner Contribution Invoicing
Track invoices for owner contributions.
Owner Distribution Invoicing
Track invoices for owner’s distribution.
Online Payments
Set up online payments for owner fees, etc.
Easy Maintenance Approvals
Let owners or property managers approve and access maintenance requests as needed.
Reports
Tenant Statement Report
Summarize all financial transactions of a tenant.
Property Statement Report
Generate a total income report.
Provider Statement
Generate a financial report for a property owner.
Rent Roll
Summarize current rent collected, owed, and overdue.
Contact
View all contacts saved in TenantCloud.
Maintenance Requests Report
View maintenance request history and activity.
General Income & Expenses
See total income and expense data.
Property Expenses Report
See costs associated with maintaining a property.
Lease Statement Report
View the terms and financial aspects of a lease agreement.
Deposits & Liabilities
View all deposits made at a specific date range.
Online Payments Report
View all payments received at a specific date range.
1099 Tax Forms
Generate 1099 Forms and send digital copies to recipients.
Owner Statement
Outline the financial performance of the owner of a property.
Operating Statement Report
Generate an income statement that shows revenue, expenses, and net income.
Tax Preparation Report
Generate a tax report that shows property income and expense amounts by category.
Profit & Loss Statement
Summarize revenue, expenses, and profit or loss.
Amortization Tracker
View a property’s loan balance over time.
Depreciation Tracker
Monitor the gradual decrease in property value over time.
Report Builder
Build your custom report based on your TenantCloud data.
Coming soon
Security
Login Sessions
Track login history and user activity.
Device Authorization
Secure authorization across all devices.
Two-factor Authentication (2FA)
Add 2FA for additional protection.
Data Encryption
Secure and protected data.
Social Media SSO
Authenticate with your social media accounts for easy single sign-on.
Product & Customer Support
Email & Chat Support
Need help with your account? We have a full team of support ready to help.
Priority Support
Onboarding & Training
One-on-one virtual onboarding and training sessions are available for an additional fee.
Priority Support
Tenant Support
Tech support is available for tenants.
Priority Support
Phone Support
Need help with your account? We have a full team of support ready to help.
Priority Support
Owner Support
Tech support is available for owners.
Priority Support
API Access
Open API access to integrate with your preferred platforms.
Coming soon
Zapier Integration
Thousands of platforms are available for connection to your TenantCloud account with Zapier.
Coming soon

FAQs

What Is a Rental Application, and Why Do Landlords Use It?

A rental application is a standardized rental document form that landlords or property managers use to evaluate prospective renters searching for a room, apartment, or property.

Typically, this document collects data like:

  • Personal data
  • Household information
  • Residential history
  • Employment and income
  • Background information

Online rental applications are crucial for several reasons:

  • Tenant Evaluation: By reviewing the applicant’s personal, financial, and residential history, property managers can determine whether a potential tenant is a good fit for the property.
  • Reduce the Risk: Verifying the applicant's credentials with the help of background and credit checks minimizes the risks associated with renting properties.
  • Property Safeguard: A thorough online rental application process helps protect rentals. With tenant application forms, you will reduce the risk of leasing to destructive or unreliable individuals.

Make informed decisions that protect property investments, provide legal adherence, and create a stable, peaceful, and financially secure rental environment.

Are Online Rental Application Forms Secure?

TenantCloud treats online security as a top-tier priority.

Here's why you can trust us:

  • Encryption: We use 256-bit SSL (Secure Sockets Layer) encryption to protect the data transmission process.
  • Secure Data Centers: We store your information in highly secure AWS (Amazon Web Services) data centers.

So, when you fill out a free rental application through TenantCloud, your personal and sensitive data remains safe and protected.

How Does Rental Property Management Software Simplify the Rental Application Process?

TenantCloud simplifies the application process, saves time, provides safety and security, and makes it easy to scale up the business. Our rental application forms are easy to customize, including the addition of pre-screening questions.

Our property management software also offers e-signatures, making the process faster and more efficient while ensuring document safety through secure storage. We provide a comprehensive system that streamlines tenant screening, enhances legal compliance, and creates a more secure rental environment.

Can Landlords Customize the Rental Application?

Landlords using rental property management software have the flexibility to customize rental application forms. Such customization allows them to add unique criteria and streamline the tenant screening process.

When using the TenantCloud rental property management software, landlords can easily add, edit, or request additional information from applicants through the online rental application. Landlords can also incorporate up to 40 pre-screening questions into applications to vet tenants and help identify potential concerns.

What Are Application Fees?

Application fees are the costs associated with submitting a rental application. While application fees are usually non-refundable and vary between $20 to $100, some regulations apply to different states that a landlord should know about and adhere to.

Certain states may restrict a landlord's maximum screening fee and require landlords to provide an itemized receipt.

In most states, a landlord does not have to refund the rental application fee, but exceptions exist.

  • Massachusetts prohibits charging an application fee.
  • Minnesota mandates that you refund the applicants any surplus funds beyond the screening service costs.
  • Vermont does not allow landlords to charge an application fee.
  • Washington requires the application fee to match the exact cost of the screening service.
  • Wisconsin limits landlords to charge a maximum of $20 for an application fee.

In some states, including additional expenses such as processing or administration fees is acceptable. For example, it is not uncommon for some landlords to charge $50 for a $40 screening. The additional fee of $10 in this scenario is typically an administrative fee.

Transparency and honesty are essential during the screening process. For example, charging application fees without the intention of conducting background checks could lead to legal issues. Application fees are not a source of profit but a tool to cover expenses related to tenant screening.

How Do E-Signatures and Document Templates Work?

Electronic Signatures and Document Templates are crucial tools that simplify the rental management process. Here's a brief explanation of how they work:

E-Signatures: allow users to digitally sign documents, like leases, on electronic devices. It's a convenient way to confirm a person's agreement to the terms of a lease or any other document.

  • Tenant Signatures: When creating a lease through TenantCloud, you can request e-signatures from your tenants. Digital signing makes the process faster and reduces paperwork.
  • Secure Storage: Your e-signatures are stored securely, eliminating the need for physical document storage and improving security.

Document Templates: TenantCloud provides flexible tools for creating and managing documents.

Lease Builder:

  • Fully Customizable: The Lease Builder feature allows landlords to personalize lease agreements by adding property-specific details such as the property address, rent amount, lease duration, and more.
  • Specific Requirements: Landlords can include individual terms and conditions, such as pet policies, maintenance responsibilities, parking arrangements, and other details specific to the rental.

Landlord Forms:

  • Versatile Selection: Our property management software offers a wide range of universal landlord forms, including pet addendums, move-in inspection reports, and notices to enter.
  • Customization: Landlords can customize these templates and add property-specific information.
  • Automation: Automate repetitive tasks like setting up lease renewal reminders to save time and strengthen tenant-landlord relationships.

What Questions Should Landlords Include in Their Rental Application Form?

Tenant screening goes beyond the basics of financials and rental history; it's about painting a complete picture of your potential tenant and avoiding future complications.

Our free online application forms allow users to include additional pre-screening questions. We recommend avoiding simple yes/no answers and encouraging tenants to provide detailed explanations.

1. Move-In Date. When do you plan to move in?

Gain insights into your potential tenant's moving plans. While it is essential to thoroughly vet all applicants, paying close attention to those who express a desire to move in "immediately" is especially crucial.

2. Pets. Do you have any pets? If yes, please specify the type, weight, and breed.

Whether you're pet-friendly or not, knowing the kind of pet is crucial; a dog is different from a lizard, and you want to make sure the applicant does not have a pet that's on your restricted list.

3. Parking Requirements. How many parking spaces do you need?

Make appropriate arrangements and prevent inconveniences. Ensure the applicant knows of any restrictions or limits associated with the rental.

4. Background and Credit Check. Are you willing to proceed with background and credit checks as part of the application process?

Confirm your applicant is open to these checks.

5. Smoking. Does anyone in your household smoke?

Clarify smoking rules as part of your property management policy.

6. Monthly Income. What is your monthly income?

Verify that your tenant's income meets the rental criteria.

7. Security Deposit. Can you pay the first month's rent and a security deposit?

Confirm the ability to cover the first month's rent and security deposit.

8. Reason for Moving. Why are you moving?

This question offers valuable insights into your potential tenant.

9. Past Lease Agreements. Have you ever broken a rental lease agreement? If yes, please provide details.

While a broken lease can be a red flag, considering the complete application may still be worthwhile.

10. Evictions. Have you ever been evicted? If yes, please provide details.

While it is natural for prior evictions to raise concerns, it is important to consider that pandemic-related circumstances might have influenced the situation. Gathering all the necessary details is crucial when making a decision about a rental applicant.

It's essential to ask for relevant information while respecting the Fair Housing Act's prohibitions. These include questions related to race (FHA, 42 U.S. Code §§ 3601-3619, 3631), religion, familial status, disabilities, gender, sexual orientation, marital status, income sources, and criminal history in some regions.

Upgrade your rental application experience with TenantCloud.

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