Our Feature Update Process

We have improved the Tickets page and added additional filters. You can search on the page by the ticket title, date and type. The Visit Help Center button redirects to the page with useful articles. The card shows the following ticket details: ID, title, status, assignee, created date and type.

With new design of the Ticket preview page, it’s easier to communicate within the ticket and manage it . The preview page is now divided into 3 sections:

• Ticket information
• Messages
• Support hours

The page is now divided into 3 tabs: Promotions & Balance, Referrals and Payout History. Each tab is divided into sections which are updated and saved separately. 

Affiliate Program was enabled to Service Pros as well. Now LL/PM can invite both Landlords and Service Pros and vice versa.

We’ve implemented a new design of the Settings Page on all portals. Now it looks and works better. 

The new Accounting Settings page is now divided into 3 tabs: Invoices & Late Fees, Online Payments, QuickBook Sync. Now the QuickBook sync is a part of Accounting Settings and was moved as a third tab. Each tab is divided into sections which are updated and saved separately.

This option is useful if you manage few accounts within the system, because now there is no need to log out and log in each time you would like to use another account. Simply switch between previously added accounts, by clicking on your profile photo in the left top corner of your screen.

With our two editors you can now drag the text boxes for signature/initials/date signed and assign the notices clauses you would like your tenants to sign and/or require to provide needed information.

We’ve implemented a new calendar design. Now you can more easily navigate events added to the calendar and view information about lease expiration dates, reminders, insurance, equipment warranties, recurring maintenance and more.