TL;DR
- DoorLoop starts at $69 a month when billed annually, or $99 per month with monthly billing.
- TenantCloud starts at $15 a month when billed annually, or $25 per month with monthly billing, with higher paid tiers available as lease counts and needs grow.
- DoorLoop costs add up fast. For landlords who run 25 units and opt into annual billing, DoorLoop will run $1,968, compared to roughly $350 on TenantCloud.
- Both TenantCloud and DoorLoop provide key landlord tools like rent collection, tenant screening, and accounting, though TenantCloud includes e-signatures on every plan at no extra charge.
- Picking TenantCloud vs. DoorLoop depends largely on budget and size of portfolio, as costs of using DoorLoop may surpass TenantCloud’s.
When choosing property management software, landlords and property managers have their work cut out for them.
From rent collection to tenant screening to maintenance coordination, how you manage each task depends on the platform you pick. And if you outgrow the platform or want to switch later on, you’ll have to go through the time-consuming hassle of moving everything over, so your choice impacts your long-term goals.
In this guide, we’re going over TenantCloud vs. DoorLoop so you can make the best possible decision for your portfolio. Below, we’ll review costs, what each one offers, and how to know which one is right for you.
TenantCloud vs. DoorLoop at a Glance
Both TenantCloud and DoorLoop are property management software that offer a hands-on, DIY approach.
TenantCloud launched in Austin, Texas, as a cost-conscious option for landlords on a budget. Meanwhile, five co-founders started DoorLoop in Miami in 2019 with growing management companies in mind.
With that said, the two platforms differ widely in terms of billing. DoorLoop bases its costs on doors, charging by tiers of 20 units, so customers should plan tol pay more as their portfolio grows. TenantCloud’s Starter, Growth, and Pro plans cap lease agreements at 10, 30, and 60, respectively.
Example: Let’s say a landlord manages 40 doors across 12 lease agreements. That landlord would be on TenantCloud’s mid-range Growth plan but would pay significantly more when managing their properties with DoorLoop due to the number of units.
Pricing Comparison: TenantCloud vs. DoorLoop
Both companies offer two pricing options: monthly and annual. The following numbers are pulled from TenantCloud and DoorLoop’s official pricing pages as of September 2026:
DoorLoop Pricing Breakdown
DoorLoop offers three different paid membership tiers, with more advanced tools available at higher levels:
- Starter costs $69 a month when billed annually, or $99 a month when billed monthly.
- Pro costs $149 a month when billed annually, or $189 a month when billed monthly, and includes more robust tenant communication and payment tools.
- Premium costs $209 a month when billed annually, or $239 a month when billed monthly, and waives several of the add-on charges that apply to lower membership tiers.
DoorLoop also bases its pricing on the number of units a landlord manages. The Starter plan is capped at 10 units, and DoorLoop increases the subscription price as landlords add more units.
Then there are the add-ons. Business account verification costs landlords $49 on Starter and $25 on Pro, eSignatures cost $3 per document on Starter and $1 on Pro, and ACH payments cost tenants $2.49 per transaction on Starter and $0.99 on Pro.
TenantCloud Pricing Breakdown
TenantCloud’s Starter, Growth, and Pro plans are based on the number of leases a landlord oversees rather than a unit count, while Business uses custom pricing. So, landlords with larger portfolios can pay significantly less to use TenantCloud:
- Starter costs $15 a month when billed annually, or $25 a month when billed monthly, enabling rent payments, maintenance, listings, and applications for landlords with 10 leases.
- Growth costs $29.17 a month when billed annually, or $35 a month when billed monthly, covering 30 leases and adding enhanced reporting, move-in and move-out inspections, and a message board.
- Pro costs $50 a month when billed annually, or $60 a month when billed monthly. It includes 60 leases and adds tax reporting capabilities, bank reconciliation, and a separate owner portal.
- Business starts at $100 a month with custom pricing and lease limits. Business users get access to team member and task management coordination, plus a customizable user interface.
With TenantCloud, landlords can manage an unlimited number of properties and rental units with any of these four plans.
Pricing Summary
DoorLoop comes out more expensive than TenantCloud when comparing annual plans, particularly for landlords with growing portfolios:
| Portfolio size | DoorLoop, billed annually | TenantCloud, billed annually | Difference |
|---|---|---|---|
| 10 units | $828 (Starter) | $180 (Starter) | $648 |
| 25 units | $1,968 (Pro) | $350 (Growth) | $1,618 |
TenantCloud publishes fixed prices for its Starter, Growth, and Pro plans, while DoorLoop uses unit-count calculations. Also, DoorLoop’s total costs can be higher than those in this chart, since we left out potential onboarding, merchant application fees, and eSignature charges.
TenantCloud includes e-signatures across its paid plans without a per-document eSignature charge.
Feature Breakdown: How They Stack Up
TenantCloud and DoorLoop cover many of the same core functions, though the way those tools are packaged differs by plan:
| DoorLoop | TenantCloud | |
|---|---|---|
| Rent collection | Card and ACH through RapidRent, with automated reminders and late fees. Tenants pay $2.49 per ACH transaction on Starter, $0.99 on Pro, and $0 on Premium. | Card and ACH, with autopay and automatic reminders. ACH costs tenants $1.95, $1.75, and $1.50 per transaction on Starter, Growth, and Pro, respectively |
| Tenant screening | Included in every plan, run through a third-party bureau | Free to the landlord and paid by the applicant, with county searches and income verification |
| Maintenance requests | Maintenance requests through the tenant portal on every plan; work orders and owner tools on Pro and above, with the AI Assistant available as an add-on on Pro and Premium | Unlimited requests on every plan, plus a vendor portal, invoicing, and auto-assignment at higher tiers |
| Accounting and reporting | Bookkeeping and financial reports on every plan, with bank sync and QuickBooks Online syncing on Pro and above | Income and expense tracking on every plan, with QuickBooks Online syncing, bank reconciliation, and tax reports available at Pro and above |
| Owner and tenant communication | Tenant portal and messaging on every plan, with owner management and an owner portal on Pro and Premium | Instant messaging and a tenant portal with automatic invoicing. There’s an additional owner portal at Pro and a message board at Growth |
The two differ most in accounting: DoorLoop builds cash flow statements and other financial reports into every plan, while TenantCloud limits its bank reconciliation feature to its Pro and Business tiers.
Beyond accounting, the core feature sets are close enough that neither platform clearly wins on features alone. Both allow for online rent collection by card and ACH, and both conduct tenant screening inside the rental application flow.
Both platforms also help landlords track maintenance requests through a tenant portal and keep rental accounting in the same system.
Integrations and Mobile App
Each software enables connections to different external platforms, so it’s worthwhile to compare these factors:
- Accounting: Both platforms sync with QuickBooks Online at Pro and above, and both let landlords manage income, expenses, and property records across their portfolios.
- Payments: DoorLoop routes card and ACH through RapidRent, its own payment brand running on Stripe. On TenantCloud, tenants pay $1.95, $1.75, or $1.50 per ACH transaction when their landlord is on Starter, Growth, or Pro, respectively, while Business pricing is custom.
- Listing syndication: Both can automatically publish vacancies to multiple websites, though DoorLoop only offers listing syndication on Pro and Premium. TenantCloud adds a branded listing website and AI-written description at Pro.
Either way, a landlord who already uses QuickBooks can keep using it with either platform on Pro or above, so accounting software compatibility is unlikely to decide the comparison.
As for mobile app support, DoorLoop has iOS and Android apps that handle the same functions as the browser-based program. TenantCloud, by contrast, offers two apps: a Pro app for landlords, property managers, owners, and service professionals, and a second app for tenants.
That split is especially useful for landlords who work with many renters. A self-managing landlord likely won’t notice the difference, but a management company can point tenants to an app built only for them right away.
What do the reviews say?
DoorLoop has 4.8 stars on Capterra and 4.8 stars on G2, while TenantCloud has 4.3 stars on Capterra and 4.4 stars on G2.
Reviews for both platforms are generally positive, with users frequently praising ease of use and customer support. DoorLoop tends to score higher in those areas, though some reviewers also mention its pricing and limited reporting customization as drawbacks.
Cost is a recurring theme in critical DoorLoop reviews, while TenantCloud’s lower pricing may appeal more to landlords who want to keep software expenses down as their portfolios grow.
Ease of Use and Onboarding
According to reviewers, both DoorLoop and TenantCloud are easy to use overall, with customer support available to help with onboarding.
With that said, setup typically goes the same way for both platforms:
- Account setup and data import. Both allow landlords to import properties, units, leases, and tenants, though DoorLoop’s standard onboarding fee is based on portfolio size.
- Migration support. DoorLoop reviewers note that the software offers hands-on migration help. TenantCloud also offers onboarding support, with the level of help depending on the plan.
- Learning curve. Both programs are operated as browser-first software with additional mobile app support.
Both providers offer similar customer training. Capterra lists in-person sessions, live online training, webinars, documentation, and video for each company.
However, one caveat stands out. DoorLoop’s standard onboarding fee is based on portfolio size, though promotions may waive it. TenantCloud says onboarding support varies by plan, with custom onboarding available for Business users. With that in mind, compare the total quoted costs rather than only the published subscription amounts.
Customer Support Comparison
DoorLoop and TenantCloud provide customer support through many of the same channels: email and live chat support, help centers, and phone support on select plans.
DoorLoop reserves VIP priority support for its top Premium tier, while all of TenantCloud’s plans include Help Center access and email support. In-app chat availability may vary by plan, and higher tiers may include priority assistance. So, despite the similarities in DoorLoop and TenantCloud’s offerings, the latter still stands out for its pricing transparency.
Final Verdict: Which Property Management Software Is Right for You?
Choosing between TenantCloud and DoorLoop can be difficult given their similarities, but the decision largely comes down to portfolio size and cost.
For landlords with fewer than 60 leases, TenantCloud is the better choice. Our industry-leading property management software handles similar rent collection, screening, maintenance, and accounting work, with similar support channels and unlimited units on every plan.
Pricing ultimately creates the biggest separation between the two. Choose DoorLoop if you need more support for a large portfolio and can stomach the higher costs. Otherwise, TenantCloud will almost always be the smarter pick.
Start your free 14-day TenantCloud trial today so you can learn how to run your rental portfolio more efficiently.
FAQs: TenantCloud vs. DoorLoop
Is DoorLoop cheaper than TenantCloud?
No. DoorLoop’s entry plan costs $69 a month when billed annually, compared to TenantCloud’s $15 per month (and that DoorLoop plan is limited to just 10 units). Above 10 units, DoorLoop requires Pro or Premium, with Pro starting at $1,788 a year. TenantCloud remains $180 a year for up to 10 leases, while Growth costs $350 a year for up to 30 leases.
What do DoorLoop reviews say about ease of use?
According to DoorLoop users, the platform is exceptionally user-friendly and easy to follow. Reviewers have also noted faster setup and valuable onboarding support.
Does DoorLoop or TenantCloud have better customer support?
Both DoorLoop and TenantCloud offer similar support channels, including phone, live chat, and email, though availability varies by plan. So, the two tend to be on par with one another rather than one being better than the other.
What features does DoorLoop include that TenantCloud doesn't?
DoorLoop builds cash flow statements into every plan, whereas TenantCloud requires a Pro membership for bank reconciliation and tax reports. DoorLoop also offers an AI Assistant add-on on Pro and Premium that fields tenant questions.
Which is better for a small landlord just starting out?
TenantCloud is the better property management software for small landlords, both for cost and simplicity. A landlord with 10 leases pays $180 a year versus $828 for DoorLoop’s entry plan, and with unlimited doors per plan, landlords on TenantCloud can easily add more properties without hitting limits.
