How do I connect with my owner?
To connect an owner, go to the "Contacts" page from the left menu of your dashboard and select the owner by clicking on the "View profile” link at the bottom of the contact tile.
Individual Owner Portal is available only for "Property Manager" portal, starting from "Growth" subscription plan:
This might be helpful to you: How do I switch my account mode from Landlord to Property Manager?
Before connecting with an owner, you must add the person to your contacts.
This link might be useful: How do I add an owner?
In the top right corner from the "Three-dot" menu, click on "Send Connection". Check the owner's email or enter one, if you haven't done it yet. Click the "Send Request" button:
Once the owner accepts your request, you will receive a notification.
If the owner didn’t accept the connection request, you can select the "Resend Connection" option:
Once the connection request is established, you will be able to communicate via TC Messenger, assign the property to the owner, send invoices, and make payments within the system.
A green icon on the owner's card means that you’re connected, while a gray means that you are not connected, or that the invitation is still pending.
This might be helpful for you: Can I connect owners to properties if I am a property manager?
To learn more watch the link below:
Jul. 28, 2021