How do I filter my maintenance requests?

In order to filter your maintenance requests, go to the "Maintenance" section from the left side menu of your dashboard. You will see two tabs, "Requests" and "Reminders":

Choose the "Requests" tab to learn more:

The "Display" option allows you to view:
- Active requests (new, in progress, approval pending, approved/declined by owner, resolved)
- Not Active (deferred, archived, canceled)

Active maintenance requests are displayed by default on the page:

The "Search" option allows you to search for maintenance requests by:
- Maintenance request title
- Maintenance request number(#)

The "Filter" option provides a more advanced way of searching maintenance requests.

You can filter requests by:

  • Property & Units (property, unit)
  • Priority (low, normal, high, critical)
  • Assignee (unassigned, do it myself, service professional)
  • Shared Request (not shared, shared)
  • Tenant (no tenant, tenant 1, tenant 2, tenant 3, etc.)
  • Category (category 1, category 2, category 3, etc.)
  • Subcategory (subcategory 1, subcategory 2, subcategory 3, etc.)
  • Equipment (linked, not linked)
  • Order (by date initiated, by due date)
  • Owner Approval—in Property Manager Mode only (not requested, pending, approved, canceled, declined)
  • Maintenance Fee—in Property Manager Mode only (not invoiced, invoiced)

Please note!
The Property Manager mode is available starting from our Growth subscription plan.

Switch to the "Reminders" tab to learn more:

The "Display" option allows you to search by:

- all
- active (default)
- ended

The "Filter" option provides a more advanced way of searching for reminders.

You can filter reminders by:

  • Property & Units (property, unit)
  • Priority (low, normal, high, critical)
  • Schedule (weekly, every two weeks, monthly, quarterly, semi-annually, annually)
  • Category (category 1, category 2, category 3, etc.)
  • Subcategory (subcategory 1, subcategory 2, subcategory 3, etc.)

 

Last updated:
Jul. 15, 2021