Help Center - For Landlord

TenantCloud Support

How to request additional information from an applicant?

If you received a new application from the prospective tenant, but would like to request additional information from them, go to the "Applications" in the left-side menu on your dashboard choose the necessary applicant and press the "View" button:

How to request additional information from an applicant?

Choose the "Request Information" option from "Three-dot" menu. Please specify what should be updated and your applicant will receive an email with the requested information. Press the "Confirm" button:

How to request additional information from an applicant?

How to request additional information from an applicant?

When an applicant updates the Rental Application on their end, the status of the application will change from "Information Requested" to "Updated":

How to request additional information from an applicant?

 

Last updated:

Apr. 12th, 2019

 

Please let us know if you have any other questions.