Help Center - For Tenant
How do I submit maintenance request to my landlord?
In order to submit a maintenance request online, you must be connected with your Landlord / Property Manager and have the shared lease.
Watch the video guide to learn more:
If you are connected and have an active lease shared, go to the maintenance page by pressing "Fix it" on the left-side menu. Click on the "+ Add Maintenance Request" button in the upper-right corner of the page:
Fill out required fields with your information. Choose a maintenance category from the list or select the category below. There are few steps of setting up a maintenance requests:
You can skip them choosing category from the list. Type the issue and you will see all the possible results. On the last step you can give the maintenance request a title and note the details about the request. Also, you can add attachments to the maintenance request or even a short video to describe the problem even better:
Press the "Create" button to complete the procedure:
You can only upload a 15-second video.
This link might also be helpful:
How to connect with my landlord?
Apr. 12th, 2019