Help Center - For Landlord

TenantCloud Support

Can an email be automatically sent to the tenant when rent is due?

Yes, TenantCloud can email your tenants automatically when their rent is due. For that, you need to enable the email notification option while creating/editing a lease.

To do this, go to "Contacts" on the left menu of your dashboard, click the "Leases" button for the required tenant, and click the "view" button next to the lease:

 

Then click on the three dots in the upper right-hand corner and choose the “Edit” option. On the second page of the lease entitled “Extra Fees and Utilities,” scroll down to “Email Notifications” and activate the toggle buttons next to required notification options. Set up lease expiration alerts to receive the email notification as well:

 

After that, go to the “Agreement & Signature” tab. Scroll to the bottom of the page and press the “Create” button to save your changes:

 

 

Last updated:
Jun. 28, 2018

Please let us know if you have any other questions.