TenantCloud vs. AppFolio: Choose the Right Fit for Your Rental Business

TenantCloud 14-day free trial

AppFolio Free demo, no trial

TenantCloud TenantCloud: We offer a simple application process that allows users to receive applications in their dashboard from a variety of listing sources. We also partnered with TransUnion and Asurint to offer robust screening solutions starting at $30 with 10 package options to choose from. You can receive the same ResidentScore through TransUnion, as well as in-depth income requirements with Income Insights. Our Tenant Screening background checks are 99.9% accurate. Plus, landlords can request a screening report even without an application with just the click of a button.

AppFolio AppFolio: AppFolio provides customizable rental applications known as FolioScreen™ Trusted Renter. The platform features guest card tracking that organizes visitor information in a prioritized inbox. Additionally, AppFolio's tenant screening capability conducts background checks and offers insights for applicant approvals. There are two screening options available: Basic for $15 (includes credit, eviction, and rental payment history) and Premium for $20 (which includes criminal background checks), with an income-verification add-on for $12.

TenantCloud TenantCloud: Landlords with any plan can advertise on Rentler, Realtor, and Apartments.com with one click at no additional cost. For an additional $30, you can promote rentals on over 20+ popular sites, including Tenant Turner, Rent.com, RealtyStore.com, Redfin, Rentals.com, Oodle, Apartment Guide, RentalSource, Rentalads.com, and Zumper. On average, landlords who list on TenantCloud receive 4 applications per listing.

AppFolio AppFolio: The software provides lease syndication and features an AI leasing assistant named Lisa, which helps manage showings and handle other routine tasks. AppFolio's Premium Listing service operates on a pay-per-lead basis, meaning you are only charged when a prospective tenant shows interest in your property through a confirmed lead. The cost per lead is $10, and users can request a refund for invalid leads. Listing syndication depends on a monthly plan, and some platforms have limitations on number and types of units.

TenantCloud TenantCloud: Offers online payments via debit, credit, ACH, and cash. Users can set up autopay in daily, weekly, and bi-weekly increments. ACH Transaction fees vary by subscription plan, starting at $1.50. Tenants enrolled in Rent Reporting through TenantCloud can also have their ACH transaction fees waived as long as they’re enrolled. Card processing fees for credit/debit are currently 3.5% + $0.30. There are no hidden fees for connecting your bank. Landlords enjoy being able to add multiple bank accounts and virtually legal entities and set up automatic transactions to specific accounts. Need to refund a payment such as a security deposit? TenantCloud makes it easy. Tenants can also make payments directly through a separate tenant app.

AppFolio AppFolio: Offers online payments for residents, automated late fees, flexible payment plans, late fee waivers, and bulk tenant charges. Residents can input their account details on the platform and make payments on any device. AppFolio charges $2.49 fee for online rent payments made via eCheck (ACH). This fee applies to each transaction.

TenantCloud TenantCloud: TenantCloud provides a comprehensive suite of landlord documents, starting with the Growth plan. These include financial reports, state-specific forms, tax-related forms, addendums, security deposit receipts, and property management agreements. Users have the ability to create documents right in their dashboard or download PDFs, ensuring you can have everything signed with eSignature.

AppFolio AppFolio: Lets you create, customize, and send leases to applicants to sign electronically. For existing tenants, users can send out automated renewal offers that update lease dates and rent amounts upon approval. Users can coordinate bulk pricing updates, lease renewals, and move-outs.

TenantCloud TenantCloud: TenantCloud provides a range of financial tools, including income and expense tracking, bank reconciliation, and QuickBooks integration. Users with Growth plans and higher can easily generate dozens of reports, including 1099-NEC and 1099-MISC forms, directly from the dashboard for tax season. The Tax Preparation Report aligns with IRS Schedule E categories and offers clear insights into your financial data, available in both Excel and PDF formats.

AppFolio AppFolio: The platform offers a cloud-based accounting software solution integrated with its property management platform. It streamlines financial processes, automates tasks, and provides insightful reporting, allowing property managers to focus on business growth and tenant satisfaction. AppFolio's accounting features include general ledger management, bank reconciliation, accounts payable and receivable, and reporting capabilities.

TenantCloud TenantCloud: Provides comprehensive maintenance management across all subscription tiers, allowing landlords to track repair requests, coordinate with service professionals, and manage invoices. Pro and Business plans also feature a maintenance board for enhanced task organization. Plus, with a built-in Move-in/Move-out inspection tool, landlords and tenants can submit direct maintenance requests if they find a need for one during their walkthrough. Users can also receive invoices and pay service providers.

AppFolio AppFolio: AppFolio’s work order management features include online requests that let users submit a work order, review the status of repairs and communicate through the platform. In addition, you can manage violations, architectural reviews, and CAM requests for working with associations.

AppFolio Smart Maintenance is a 24/7 service that responds to service requests using a combination of agents and AI technology, with the ability to dispatch pre-approved vendors. The service currently costs $1.50 per unit per month with a $300 per month minimum.