How do I save a card for purchases inside TenantCloud?

In order to add a credit/debit card, go to "Settings" and select “Account Subscription”. Then, click on the “My Cards” tab where you will find a list of your cards. Click on the “+ add new card” button and fill in your card number, CVC/CVV, and the card type. Enable the “Primary card” toggle button to make this card your main card. Click on “add new card” to save the card information:

Primary Card
The primary card will be automatically charged for subscription payments if you are subscribed to a paid plan. The primary card will also be auto-filled on the checkout/card form for the following pages: Screening Reports (Background check, Full check, Credit check), Property Market Report, and Account Verification.

Please note!
When purchasing the Screening Report, the card form cannot be auto-filled with one of your saved cards. You must enter your card credentials manually. 

Backup Card
Other saved cards will be considered backup cards. They will be used as a safety net and will be charged if your primary payment method fails.

Please note! If you choose a card as primary, that card's information will be automatically filled out in payment forms within TenantCloud. If you have a backup card, then it will automatically be changed to primary once the primary card expires.



Last updated:
Oct 22, 2021