How do I resolve the Maintenance request?
Once the maintenance request is successfully completed, you are welcome to resolve it by summing up the necessary details. Select the desired request on the Maintenance page and choose the Resolved status from the list. For your convenience, you can simply drag the request to the Resolved column.
In the Dates & labor section, you will want to enter the start and end dates of the request, as well as the time, spent on it.
In the Supplies & Materials section, you can add materials that were used. The information will be auto-filled if you have already added materials when creating or editing the maintenance request.
If you have assigned a professional to the request, you will also want to mention whether they have returned keys and add a comment to the request.
Note, please! The comment can be added as a private comment. In this case, it will be added to the Timeline only. You are welcome to share the comment in the messages tab of this particular maintenance request.
Resolve the maintenance request and you’re done. If the maintenance request is assigned to a professional and/or shared with a tenant, you are welcome to charge your tenant and pay to the professional right here.
Sep. 24, 2021