Help Center - For Landlord

TenantCloud Support

How do tenants submit online payments?

TenantCloud allows you to collect rent payments from your tenants online by using the following payment systems: ACH (powered by Dwolla), PayPal, or credit/debit cards (powered by Stripe). Depending on the payment method, you and your tenants must set up/use the same online payment method in order to transact.

 

ACH. TC Payments powered by Dwolla

 

PayPal

 

Credit/Debit Cards. Stripe

 

You can select one method that suits you the most or set up multiple methods at once. If you have selected TCPayments, make sure that you and your tenant both set up this method. 

Please note!

PayPal and credit/debit card payment (Stripe) requires the setup of a business account in order to be able to receive funds. Tenants don't need to set up Stripe or a new PayPal account in order to pay with a credit card or their own PayPal account.

Watch our webinar to learn more:

 

 

Last updated:

Aug. 28th, 2019

Please let us know if you have any other questions.