Help Center - For Landlord

TenantCloud Support

How do I un-assign a bank account from a property?

If you want the funds related to a specific property to be sent to your TC Balance and not your bank account, you will need to un-assign the bank account associated with the property in your TC Payments settings.

To do this, go to the "TC Payments" settings from "Settings" → "Online Payments"menu →"TC Payments Powered by Dwolla" and click the "Bank Accounts" tab.

How do I un-assign a bank account from a property?

Scroll to the bottom of the page. You'll see a list of your properties, the bank account linked to each property, and its status. Select “TC Payments Balance” in front of the desired property in the automatic deposit account field.

How do I un-assign a bank account from a property?

A status of Not Assigned means that all funds related to a property that are sent online will be deposited to your TCBalance account.

A status of Assigned means that all funds related to a property that are sent online will be deposited to the assigned bank account. Time from Dwolla network to recipient’s bank account: 1-2 business days.

 

Please note!

You can re-assign the bank account at any time. Transactions already pending at the time of bank account re-assignment will not change the destination source.

 

Last updated:

Jun. 7th, 2019

Please let us know if you have any other questions.