Help Center - For Landlord

TenantCloud Support

How do I add a maintenance reminder?

The Maintenance Reminders feature allows TenantCloud users to create recurring maintenance requests.

To add a maintenance reminder, go to "Maintenance" from the left side menu, select the "Reminders" tab, and click on "+ Add Reminder" in the top right corner of the screen:

How do I add a maintenance reminder?

Select the desired property from the drop-down menu.

Using the icons below, select category, sub-category, issue, or sub-issue.

How do I add a maintenance reminder?

If you cannot find the desired category, sub-category, etc., try "Smart Search." Click on the appropriate icon and start typing in the search field. The system will offer you available options. 

Please note!

If your desired category doesn't exist, you can contact our support team to suggest a category.

How do I add a maintenance reminder?

In the "General Information" section you will need to provide information about:

  • the Priority of the reminder: low, normal, high, critical.
  • the Schedule: weekly, two weeks, monthly, quarterly, semiannually, annually.

How do I add a maintenance reminder?

You can add a reminder description or any important information in the "Details" section. 

Press "Create" to save the reminder information.

How do I add a maintenance reminder?

On the "Reminders" page you can view all your maintenance reminders as well as sort them by Active or Ended status.

How do I add a maintenance reminder?

Use "Filters" to find maintenance reminders faster.

Reminders can be filtered by:

  • Property & Units
  • Priority
  • Schedule
  • Category/sub-category

You may "Edit" or "Delete" the reminder, if needed. For that, use the appropriate icons next to the reminder.

How do I add a maintenance reminder?

 

You can also create a service reminder while adding equipment to the property. Just activate the Service Reminder toggle.

 

 

Last updated:
Apr. 9th, 2019

Please let us know if you have any other questions.