Help Center - For Landlord
How to adjust Quickbooks settings to enable updating an invoice or bill?
QuickBooks has recently introduced a new message which is displayed depending on your Sales settings. This prevents TenantCloud from updating an invoice or bill, if a payment has already been added to it.
If you want to override this behavior, follow these steps:
- Log in to your Quickbooks account.
- Click the Settings icon in the top-right corner of your QuickBooks screen.
- Under Company Settings > Sales > Sales Form Content, find the checkbox labelled Deposit.
- Make sure the Deposit checkbox is checked.
- Click Save.
Now TenantCloud is able to update invoices and bills that have already had payments assigned to them.
Mar. 31st, 2019