Help Center - For Landlord

TenantCloud Support

How do I view outstanding and overdue invoices of my tenants? or How do I view how much my tenants owe me?

There are three pages to view outstanding and overdue invoices of your tenants:

  • Transactions page
  • Balances page
  • Dashboard widgets
  • Tenants page

Transactions page

In order to take a look at all outstanding balances and overdue invoices of your tenants, go to the "Accounting" page from the left side menu of your dashboard. On the "Transactions" page you can view the total sum of an outstanding balance, as well as paid and overdue invoices:

Outstanding invoices show the total income from all your tenants, including open statuses (unpaid invoices that are due, but for which the grace period has not yet passed), overdue statuses (unpaid invoices which are unpaid past the due date and grace period), and partially unpaid statuses.

Outstanding invoices include general income, property income, and liability transactions.

The overdue invoice status shows total overdue income payments from all tenants. Overdue invoices are unpaid invoices which are unpaid past the due date and grace period.

You can also filter transactions by clicking the "Filter" button and selecting categories you want to filter:How do I view outstanding and overdue invoices of my tenants? or How do I view how much my tenants owe me?

 

Balances page

The "Balances" page from the "Accounting" menu shows the sum of outstanding balances for each of your tenants from largest to smallest balance. 

Balances include general income, property income, and liability transactions with the following statuses: open, overdue, and partially unpaid:

How do I view outstanding and overdue invoices of my tenants? or How do I view how much my tenants owe me?

 

Outstanding & Last 30 Days widgets:

The Outstanding and Last 30 Days widgets from your dashboard give general information on outstanding invoices.

The Last 30 Days widget shows paid and outstanding invoices from tenants, service pros/providers, and owners. The Outstanding section includes the total amount of open, overdue, and partially unpaid property & general income for the last thirty days.

The Outstanding widget displayed below shows the total amount of open, overdue, and partially unpaid property & general income from all your tenants, including liability for the selected period.

How do I view outstanding and overdue invoices of my tenants? or How do I view how much my tenants owe me?

 

Tenants page

If you would like to take a look at the outstanding balance for a specific tenant, select the tenant from the "Contacts" page on the left side menu of your dashboard.

Click on "Receive" next to the Outstanding section from the left to view all outstanding income payments from your tenant which are open, partially unpaid, and overdue:

How do I view outstanding and overdue invoices of my tenants? or How do I view how much my tenants owe me?

 

 

Last updated:
Apr. 10th, 2019

Please let us know if you have any other questions.