Help Center - For Landlord

TenantCloud Support

How do I change/edit a tenant's email address?

To be able to change/edit a tenant's email address, open "Contacts" from your left side menu and select "profile" for the required tenant. Select the three dots in the right upper corner and choose the "Edit" button:

How do I change/edit a tenant's email address?

 

Please note! 
Once you are connected with your tenant, the email address section is locked and cannot be edited while the connection is active. To be able to change/edit a tenant's email address, first you must "Remove Connection" with your tenant:

How do I change/edit a tenant's email address?

 

Once the connection request is removed, you can make any changes to the tenant's "Email address" section, as well as reconnect with the tenant. Press the "Update" button to save the changes:

How do I change/edit a tenant's email address?

 

Watch a video guide to learn more:

 

 

Last updated:
Apr. 18th, 2019
Please let us know if you have any other questions.