How do I change/edit a tenant's email address?

To be able to change/edit a tenant's email address, open "Contacts" from your left side menu and select "profile" for the required tenant. Select the three dots in the right upper corner and choose the "Edit" button:

Please note! 
Once you are connected with your tenant, the email address section is locked and cannot be edited while the connection is active. To be able to change/edit a tenant's email address, first, you must "Remove Connection" with your tenant:

Once the connection request is removed, you can make any changes to the tenant's "Email address" section, as well as reconnect with the tenant. Press the "Update" button to save the changes:

Watch a video guide to learn more:

 

 

Last updated:

May 10, 2021