Help Center - For Owner

TenantCloud Support

How do I verify my account?

To verify your account and get the TenantCloud Verification shield on your listings, follow these steps. There is a one-time set up fee of $1.99

Go to "Settings" menu, choose "Trust & Verification" and click on "Get Verified" button:

How do I verify my account?

 

Make a picture of yourself holding your government ID next to your face with the following visible and readable: name, birthdate, and picture; upload it by clicking the Upload photo button. You can also "Take photo":

How do I verify my account?

 

Press "Verify photo ID" button. You can view a photo of your ID. Also, there is an option to remove photo and upload another one.

 

Provide information of your credit card, fill in all the fields marked with * and press "Verify Credit Card". To get you verified, we will charge your card $1.99:

How do I verify my account?

 

There two types of phone verification "Mobile" and "Direct line". Choose one option that is best for you and press "Verify Phone Number":

How do I verify my account?

 

Connect your Facebook, Google+ or Linkedin account by clicking on the "Connect" button near each of them. This step is optional. Then Press "Request verification" button:

How do I verify my account?

 

You will be verified as soon as our manager checks your information. It usually takes a few hours. You will receive email notification when the account will be verified as well:

 

Please, follow the link to view a video guide.

 

 

Last updated:
Oct. 23d, 2019

 

Please let us know if you have any other questions.