Help Center - For Landlord

TenantCloud Support

How to add a bank account?

In order to move money, you’ll need to connect your bank accounts to your TCPayments account. You can add up to 6 bank accounts to your TCPayments settings. There are 3 types of bank account you can add to your TC Payments powered by Dwolla account:

Main Bank Account: 
This can be the operating account for a property management company or the default account for a DIY landlord. If you are not a property management company then setting up this type of account is all you need.
 

Deposit Bank Account:
For a property management companies or landlords that are required to separate tenant liabilities (i.e. deposits and prepaid-rent). All the liability sent will go directly to this bank account.

 

Property Bank Accounts: 
For property management companies that separate “rent in and out” accounts from their operating bank account, this account(s) will allow all rent and other property owner based transactions to go to a specific account separate than the company’s business operating account:
How to add a bank account?

 

To add a funding source to accept and send payments, click "+ add property account" button. You will see a pop-up with the most popular bank unions. You can search for your bank or credit union or select from the list below. You can choose either Instant or Micro-Deposit verification methods:
How to add a bank account?


If you have multiple accounts with the same bank, you’ll be asked to choose one. After that, your bank account will be successfully connected so you can easily transfer money in and out. Instant Verification Method (recommended)
Instant Account Verification uses the same login credentials you use on your bank’s website, and securely verifies that you own the account within seconds. The banking information you enter is not stored by Dwolla or TenantCloud. 

How to add a bank account?

How to add a bank account?


Deposit Verification
This verification method uses your routing and account numbers, and takes up to 3 days. Dwolla will make two small deposits between $0.01 and $0.20 (example) into the bank account you provided. Keep an eye out for these — they typically show up within 1-3 business days — and note the specific amounts:

How to add a bank account?

How to add a bank account?

 

After you enter the two amounts correctly, your bank account will be successfully connected with Dwolla so you can easily transfer money in and out:

 

Things to keep in mind:

  • The “account name” is for your reference only. Pick something that describes the account so you’ll remember it later. For example “B of A -- checking” or “My Savings Account #4”.​
  • Your account type must either be a checking or savings account. You cannot link “non-transactional” accounts like investment or money market accounts.​
  • Your routing number is the nine-digit code your bank uses to identify how funds are sent and received through your bank account. Do not enter a special routing number that your bank gave you just for wire transfers only - use the typical routing number found on your paper checks or on your bank’s website.​
  • TCPayments does not link with debit/credit cards.​​
  • Your banking information is not visible to other members of the Dwolla and TenantCloud network.

This might be helpful:

 

Watch the video guide to learn more:

 

Last updated:

Apr. 18th, 2019

Please let us know if you have any other questions.