Help Center - For Landlord

TenantCloud Support

Payment Activity & Searching

Once viewing your TC Payments powered by Dwolla account and selecting the "Transfers Status & Activity" tab, the first thing you will see is your most recent payment activity if you have any. This activity shows you the transactions that took place on your account and the appropriate status for each transaction (processed, pending, canceled, failed, or reclaimed).

This might be helpful:
What does each transfer status mean?

 

With TenantCloud you're able to track all the payments made through the system. You can view all the transaction details including transaction ID, date paid, related transactions and etc.

After you've set up TCPayments powered by Dwolla, open Online Payments from Settings menu. Press ''view settings'' button under TCPayments powered by Dwolla option:

Payment Activity & Searching

Payment Activity & Searching


You will see the TCPayments settings. Click on "Transfers Status & Activity" tab. Click "details" to display the detailed information:

Payment Activity & Searching

 

This might be helpful:

Why is this transaction still pending?

 

Last updated:

Apr. 11th, 2019

Please let us know if you have any other questions.