Help Center - For Landlord

TenantCloud Support

How to submit a maintenance request for property?

With TenantCloud you are able to submit a maintenance requests for properties.

Open "Properties" from the left-side menu and click on the maintenance next to a property:

How to submit a maintenance request for property?

 

There, press "+ Add maintenance Request" maintenance request button:

How to submit a maintenance request for property?

 

You can search the category or select the category below. Also, you can set up a priority of the maintenance request. Please, fill out the required fields:

How to submit a maintenance request for property?

 

If you choose from the categories below, there are 4 steps:

How to submit a maintenance request for property?

How to submit a maintenance request for property?

How to submit a maintenance request for property?

How to submit a maintenance request for property?

 

On the last step you can give request a title and also add some details:

How to submit a maintenance request for property?

 

Here you can attach a photo or a video of the problem.

Please note, after uploading video system will render it for 1-2 minutes.

Assign yourself or select the Service Professional from the list. Connect and post the order to ServicePro Portal. Communicate, add materials, and create transactions within the order:

How to submit a maintenance request for property?

 

Fill out the materials section and click "Create" to complete the procedure:

How to submit a maintenance request for property?

 

Last updated:
Mar. 6th, 2019

Please let us know if you have any other questions.