Help Center - For Tenant
How to pay rent online?
In order to pay your rent online, firstly you need to login to your TenantCloud account. To do this, fill in your email and password at https://home.tenantcloud.com/login
Then, go to My rental portal from the left-side menu, choose the rental you want to pay for, and click on the 'View rental information' button:
PLEASE NOTE !!!
In order to pay rent online, your landlord must connect you and share the lease. Please contact your landlord regarding if you do not see the rental.
Under balance amount click on the 'Pay rent' button, select the payment and click "Pay online":
Please, follow the LINK to view a helpful & awesome video guide!
You will be offered to pay with TC Payments powered by Dwolla or Paypal or Stripe.
Tip: To make a payment, your landlord should have the same payment system set up for own account.
1. Pay with TC PAYMENTS POWERED BY DWOLLA
Select Pay with TC Payments powered by Dwolla from the Pay online section:
Click 'Pay with no fee'
To be able to pay with TCPayments you need to have a verified bank account added in you TCPayments settings.
Confirm selected bank account before making the payment:
A bank or credit union transaction usually takes 3–4 business days to complete via the Automated Clearing House network (ACH) used by banks to transfer funds.
Please note that transfers take longer to complete if over a weekend or a holiday.
2. Pay with PAYPAL
Select Checkout with PayPal from the Pay online section:
Log in or pay with credit card. Fill in all the required information and press Pay Now:
3. Pay with STRIPE
Select Pay with credit card from the Pay online section:
Fill in your card number, expiration date, and CVC, and press Pay:
Sep. 12, 2018