Help Center - For Tenant

TenantCloud Support

How to pay rent online?

In order to pay your rent online, firstly you need to login to your TenantCloud account. To do this, fill in your email and password at https://home.tenantcloud.com/login

How to pay rent online?

 

Then, go to My rental portal from the left-side menu, choose the rental you want to pay for, and click on the 'View rental information' button:

How to pay rent online?

How to pay rent online?

 

PLEASE NOTE !!!
In order to pay rent online, your landlord must connect you and share the lease. Please contact your landlord regarding if you do not see the rental.

 

Under balance amount click on the 'Pay rent' button, select the payment and click "Pay online"

How to pay rent online?

How to pay rent online?

 

Please, follow the LINK to view a helpful & awesome video guide!

 

You will be offered to pay with TC Payments powered by Dwolla or Paypal or Stripe.

Tip: To make a payment, your landlord should have the same payment system set up for own account.

 

1. Pay with TC PAYMENTS POWERED BY DWOLLA

Select Pay with TC Payments powered by Dwolla from the Pay online section:

How to pay rent online?

 

Click 'Pay with no fee'

How to pay rent online?

To be able to pay with TCPayments you need to have a verified bank account added in you TCPayments settings.

Confirm selected bank account before making the payment:

How to pay rent online?

 

A bank or credit union transaction usually takes 3–4 business days to complete via the Automated Clearing House network (ACH) used by banks to transfer funds.

Please note that transfers take longer to complete if over a weekend or a holiday.

 

2. Pay with PAYPAL

Select Checkout with PayPal from the Pay online section:

How to pay rent online?

 

Log in or pay with credit card. Fill in all the required information and press Pay Now:

How to pay rent online?

 

3. Pay with STRIPE

Select Pay with credit card from the Pay online section:

How to pay rent online?

 

Fill in your card number, expiration date, and CVC, and press Pay:

How to pay rent online?

 

Last updated:
Sep. 12, 2018

Please let us know if you have any other questions.