Help Center - For Tenant

TenantCloud Support

How do I track a maintenance request?

In order to track a maintenance request that has been submitted, open the Fix it tab from the left-side menu. You will see the a of all the maintenance requests. Then, click "View" on the required request:

How do I track a maintenance request?

Here you can view the maintenance request information, track its status and communicate with the Landlord/Property Manager as well as the assigned ServicePro (if there is one assigned) within the request itself:

How do I track a maintenance request?


Please note!
In order to be able to submit a maintenance request online, you must be connected with your Landlord / Property Manager and have the lease access shared with you.

This link might also be helpful:
How to connect with my landlord?


Last updated:
Aug. 27th, 2019

Please let us know if you have any other questions.