Help Center - For Tenant
How do I track a maintenance request?
In order to track a maintenance request that has been submitted, open the Fix it tab from the left-side menu. You will see the a of all the maintenance requests. Then, click "View" on the required request:
Here you can view the maintenance request information, track its status and communicate with the Landlord/Property Manager as well as the assigned ServicePro (if there is one assigned) within the request itself:
In order to be able to submit a maintenance request online, you must be connected with your Landlord / Property Manager and have the lease access shared with you.
This link might also be helpful:
How to connect with my landlord?
Apr. 12th, 2019