Help Center - For Landlord
How do I upgrade my plan?
TenantCloud is a free, cloud-based property management software. You can sign up for a free Basic account and use all the basic tools that come with that plan, or you can upgrade your account for a flat monthly fee at any time to unlock a variety of useful features for your best business experience.
For those that want to use advanced features, we offer a few different plans:
For more information on our subscription plans, please visit: Subscription Plans & Pricing.
To upgrade your plan, go to the main "Settings" menu and select the "Account Subscription" option from the list:
You can view your current subscription plan details, including your plan features, limitations & usage, latest billing history, and primary card information.
This link might be useful: How do I see what plan I am subscribed to?
In order to upgrade your plan, click on the "Upgrade now" button on the "Your Current Plan" widget. This is where you can view a detailed description of our plans and choose the most suitable for you. Just click on the "Subscribe" button under your preferred plan:
You can also select either a monthly or annually paid subscription. The annual subscription is available for any plan. When subscribing to the annual plan, you'll get two months for free!
If you have at least one saved card, the checkout form will be auto-filled with your primary card credentials. If you would like to use another card for the subscription payment, select the "click here" link and you can choose the desired card from a pop-up window.
This might be useful: How do I save a card for purchases inside TenantCloud?
If you don’t want to use any of your saved cards, you can enter new card credentials by clicking on “Enter card information manually”.
If you have no saved cards, you can also enter your card information manually:
You must accept the terms of agreement by checking the appropriate box.
If you have a discount coupon, you can apply it during the subscription plan purchase.
This might be useful: How do I apply a coupon?
Click on "Subscribe" and confirm your choice. You'll immediately move to the selected plan. Your subscription will automatically renew every month/year, depending on the selected billing schedule.
You can change your subscription plan and/or billing schedule or cancel your subscription at any time.
These links might be useful:
Jul. 15, 2020