Help Center - For Landlord

TenantCloud Support

How do I submit a maintenance request?

Firstly, open "Maintenance" from left-side menu and click "+Add Maintenance Request":

How to submit a maintenance request?

 

You can search the category below  or select the category. Also, you can set up a priority of the maintenance request. Please, fill out the required fields:

How to submit a maintenance request?

 

If you choose from the categories below, there are 4 steps:

How do I submit a maintenance request?

How do I submit a maintenance request?

How to submit a maintenance request?

How to submit a maintenance request?

 

On the last step you can give request a title and also add some details:

How to submit a maintenance request?

 

Here you can attach a photo or a video of the problem.

Please note, after uploading video system will render it for 1-2 minutes.

Assign yourself or select the Service Professional from the list. Connect and post the order to ServicePro Portal. Communicate, add materials, and create transactions within the order:

How to submit a maintenance request?

 

Fill out the materials section and click "Create" to complete the procedure:

How to submit a maintenance request?

 

Please watch the video guide to learn more:

 

 

Last updated:
Mar. 14th, 2019

Please let us know if you have any other questions.