Help Center - For Landlord

TenantCloud Support

How does the potential tenant apply to a property?

To receive an application from a potential tenant, you need to list your property first. Once the unit is listed, in the unit view you will see multiple options (email, twitter, facebook) for sending that listing directly to a potential tenant:

How does the potential tenant apply to a property?
 
 
When you send rental application to your tenant, they will receive "Invitation to apply online for the rental unit" on their mailbox. Tenant should press "Apply Online" button:
How does the potential tenant apply to a property?
 
 

On your listing, the potential applicants will have a place to "Apply Now":

Tip: When you're logged in as the administrator of your own account you won't see the “Apply Now” button, however, your prospects will see it.

 
How does the potential tenant apply to a property?
 
 
Tenant can press "Log In" if they already have an account in TenantCloud and type in the email address and password to be able to log in to the system:
How does the potential tenant apply to a property?
How does the potential tenant apply to a property?
 
 
If a tenant does not have an account inside TenantCloud, they should fill in necessary information to be able to set up a free TenantCloud account to continue filling in and submitting their application online:
How does the potential tenant apply to a property?
How does the potential tenant apply to a property?
 
How does the potential tenant apply to a property?
 
 
Tenant will receive an email with a code to ensure they are a real person. They should verify the account by clicking the button or copy and paste the code XXX XXX:
How does the potential tenant apply to a property?

 

Tenant should fill out the rest of the required information to be able to submit their application form.

How does the potential tenant apply to a property?

 

Tenant should press “Continue ” if they want to submit the application, “Draft” if they want the application to stay in draft  or "Remove".

If the application fee is required, tenant needs to pay it using one of the available online payments methods:

How does the potential tenant apply to a property?

How does the potential tenant apply to a property?

How does the potential tenant apply to a property?

 

After confirming the transaction, the rental application will be "Submitted" and will go straight to landlord's account for their review:
How does the potential tenant apply to a property?
 
 
Tenant may also "Edit" the application after submitting it:
How does the potential tenant apply to a property?
 
 
 

Last updated:
Mar. 14th, 2019

Please let us know if you have any other questions.