Help Center - For Landlord

TenantCloud Support

How do I set up an application fee?

Application fees are charged to cover the costs involved in processing the rental application. If you want to charge application fees along with the rental application, you need to enable this option when listing a unit.

When creating or editing a listing, go to the Application Settings step. Then enable "Receive rental applications online" and "Require tenant to pay an application fee". You can enter the amount of the fee for this listing. Submit the listing to save the changes.

Please note! You need to have at least one online payment method set up to receive application fees.

Additionally, go to Settings and click on Rental Application Settings to enable/disable receiving application fees in all your listings at once. Here you can also select what payment options will be available on the applicant's checkout page. We recommend using instant methods like credit card (Stripe) and PayPal.


This may be useful: 
How do I set up my Stripe account?

Check out the webinar to learn more: 


Last updated:
July 21, 2020

Please let us know if you have any other questions.