Help Center - For Tenant

TenantCloud Support

How do I view and accept connection requests?

In order to pay rent online, submit maintenance requests, communicate, and transact with your landlord within the system, you must be connected with your landlord and have a shared, active lease. If your landlord has sent you a connection request, it will be pending on the "Feed Notifications" page. 

To view and accept the request, please, log in to your account and click the "Feed Notification" icon in the top left corner of your dashboard:

How do I view and accept connection requests?

 

Click "Accept" to connect with your landlord:

How do I view and accept connection requests?

 

You can decline the request if you do not want to be connected with your landlord. Please note that if you do so, you will be unable to communicate or transact within the system:

How do I view and accept connection requests?

 

The following links might be useful:

 

 

Last updated:
Aug. 27th, 2019

Please let us know if you have any other questions.