Help Center - For Tenant

TenantCloud Support

How do I connect with my landlord?

In order to communicate and transact with your landlord or property manager, you must be connected within the TenantCloud system. 

Your landlord/property manager must first send a connection request to your email address. By clicking on the button from the email, you will be redirected to the TenantCloud portal:

How do I connect with my landlord?

 

If you already have a TenantCloud account, you will need to sign in.

If you don't have an account, you'll need to sign up and fill in all required information:

How do I connect with my landlord?

 

Click on the "Feed Notifications" icon in the top left corner of the screen to view the connection request from your landlord:

How do I connect with my landlord?

 

Click the "Confirm" button to accept the request and get connected with your landlord:

How do I connect with my landlord?

 

If you have signed up but haven't received any requests from your landlord yet, you can send them a notification that you are waiting for a connection request. Just type your landlord's email address in the appropriate field on the homepage:
How do I connect with my landlord?

 

Your landlord will receive an email notification as well as feed notification about your invitation to connect:

How do I connect with my landlord?

 

When they accept it, you will receive a connection request from your landlord in your feed notifications.

Choose between the "Accept" or "Decline" options:

How do I connect with my landlord?

 

 

Last updated:
Aug. 27th, 2019

Please let us know if you have any other questions.