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Help Center - For Landlord

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Invoices & Payments

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TC Payments Powered by Dwolla

  • Why is this transaction still pending?
  • Can I change my personal account to a business account?
  • Why is my TCBalance negative?
  • How do I un-assign a bank account from a property?
  • How to link property to a bank account?
  • Why did my transaction to/from my bank fail?
  • How do I add a bank account?
  • Issues verifying my bank
  • What is TCBalance ?
  • Reporting fraud / unauthorized transactions
  • Impacts and benefits of the customer due diligence rule
  • How do I set up a business account?
  • Why am I being asked for more documentation?
  • How do I cancel a transaction?
  • Payment Activity & Searching
  • What is TC Payments powered by Dwolla?
  • Why do I have to provide for SSN, DOB and EIN?
  • How much can I send? (transaction limits)
  • What does each transfer status mean?
  • Does Dwolla send 1099 forms?
  • How to upload a verification document
  • What currencies are supported?
  • How to deactivate my TCPayments account?
  • Is Dwolla a bank?
  • How do I set TCBalance automatic transfer?
  • How to send money from TCBalance to bank account?
  • How do I add money to TCBalance?
  • How to set up a personal account?
  • How does Dwolla protect customer's data?
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